Getting started
Activate your licence
Where to find your licence key, how to activate your workbook, what each error message means, and how to check your licence status.
On this page
Activating unlocks MonetrixOS in your workbook. You do it once per workbook, and it needs an internet connection.
Your licence key is in the email you received after buying. Copy it exactly as it appears — the easiest way is to copy and paste it.
The key field in the add-on shows the expected shape as a hint: XXXXXXXX-XXXXXXXX-XXXXXXXX-XXXXXXXX.
- Open the MonetrixOS menu and choose 📊 Open.
- The sidebar shows Activate your licence. Paste your key into Licence key.
- Select Activate. The button shows Activating… while the add-on checks your key.
- When the key is accepted, the sidebar moves on to the setup wizard.
Don't have a licence yet? The Need a licence? Buy MonetrixOS link on the same screen takes you to the checkout.
If activation doesn't work, the sidebar shows one of these messages under the key.
"That licence key is not valid. Please check it and try again."
The key wasn't recognised. Check that you pasted the whole key, with no missing characters or extra spaces or words around it. If it still fails, email support@monetrixos.com with the email address you bought with.
"This licence is already used on the maximum number of workbooks."
Your licence is already active in another workbook. One licence covers one workbook. This happens most often when you activate a copy of your workbook — Google gives every copy a new identity, so the copy counts as a new workbook. See Troubleshooting.
"This licence was refunded or disputed and is no longer active."
The purchase was refunded, or a payment dispute was opened, so the licence was switched off. If you think this is a mistake, email support@monetrixos.com.
"This licence has been revoked or cancelled."
The licence was switched off, for example because the purchase was cancelled. If you think this is a mistake, email support@monetrixos.com.
"Could not reach the licence server. Check your connection and try again."
The add-on couldn't contact the licence server. Check your internet connection and select Activate again. If it keeps happening, wait a few minutes and try again. Your key hasn't been used up by a failed attempt.
Only one person activates, once. The activation is stored in the workbook itself, so everyone you share the workbook with can use the add-on without entering the key — they only give Google permission once. See Household members & sharing.
Activating the same workbook again, for example after reinstalling the add-on, doesn't use up your licence.
- From the menu: open the MonetrixOS menu and choose ℹ️ About. It shows the version, the Licence status and the last characters of your licence key.
- From the sidebar: open Settings (the gear on the Home screen). The About section shows the Version and the end of your Licence key.
The licence status is one of:
- Active — everything is fine.
- Active (grace period) — the add-on couldn't reach the licence server the last time it checked. It keeps working normally and checks again later.
- Not activated — this workbook hasn't been activated yet.
- Invalid — the licence is no longer valid, for example after a refund.
After activation, the add-on re-checks your licence about once every 30 days, in the background. If the licence server can't be reached at that moment, the add-on keeps working and tries again on a later check — you are never locked out because of a connection problem.
If a re-check finds that the licence was refunded or revoked, the sidebar shows the activation screen again.
What the licence check sends and stores is described in Privacy & data.